PRIVACY POLICY
Murder Mystery Events Limited
85 Great Portland Street, London W1W 7LT
Email: [email protected]
Phone: 033 3344 7797
We are committed to protecting your personal data.
This policy explains how we collect, use and protect your information.
1. Who We Are
We are the data controller responsible for your personal data.
2. Information We Collect
We may collect:
- Name
- Contact details
- Booking information
- Payment information
- Dietary or accessibility requirements
- Marketing preferences
- Website usage data (cookies)
3. How We Use Your Data
We use data to:
- Process bookings
- Deliver events
- Communicate with you
- Provide customer support
- Send marketing (where consented)
- Improve our services
4. Legal Basis
We rely on:
- Contract performance
- Legitimate interests
- Legal obligations
- Consent (for marketing)
5. Sharing Your Data
We may share data with:
- Event venues
- Payment processors
- CRM systems (e.g. Keap)
- Accounting providers
- IT and hosting providers
We only share necessary information.
6. International Transfers
Some suppliers may store data outside the UK/EEA.
We ensure appropriate safeguards are in place.
7. Data Retention
We retain personal data only as long as necessary, typically:
- Booking records: up to 7 years
- Marketing data: until you unsubscribe
8. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Object to processing
- Withdraw consent
- Data portability
You may contact us anytime.
9. Marketing
You may unsubscribe at any time using the link in emails.
10. Cookies
We use cookies to improve website functionality and analytics.
A separate Cookie Policy is available on our website.
11. Complaints
You may contact us first.
You also have the right to complain to:
Information Commissioner’s Office
www.ico.org.uk
