Terms and Conditions

Terms & Conditions of Service:

The following terms and conditions of service apply from the date of this booking form. Written confirmation of a booking by the booker implies acceptance of these terms and conditions.

In these terms and conditions, the expression “the producer” means Murder Mystery Events Limited Registered Office: 85 Great Portland Street, First Floor, London, W1W 7LT and the expression “the booker” means the company as named on the booking form contracting the services of Murder Mystery Events Limited.

All invoices must be paid in full before we provide service. Murder Mystery Events Limited reserves the right to cancel the event if full payment is not received by the due date.

Payments should be received in accordance with the dates stated on the invoice. Late payments incur an automatic 20% surcharge if payment is not received by the due date, which is calculated on the total invoice value.

The producer reserves the right to charge interest at a rate of 8% on the amount of an invoice which is outstanding after one month from the date of the invoice, and will generally do so where proceedings must be issued for recovery, or there is otherwise delay in payment.

All items referred to herein are exclusive of any VAT or any similar tax that may be applicable at the relevant rate then in force.


Cancellations must be confirmed in writing. Cancellations are subject to a cancellation fee, such cancellation fee to be calculated on the total invoice price as follows:

Cancellations of more than 60 days notice 50% payable

Cancellations between 30 – 60 days notice 75% payable

Cancellations between 15 – 30 days notice 90% payable

Cancellations less than 15 days notice 100% payable

DEPOSITS are non-returnable in any event

A variation to the Murder Mystery Event date and/or time schedule as set out above will be treated as a cancellation unless agreed in writing by the producer. The producer may agree to waive or vary cancellation terms at their discretion. Money may not be refunded a credit note may be issued at the producers discretion.

At the Event:

If a guest behaves inappropriately and/or causes damage or injury to the venue and/or other guests or the performers, the venue management and/or producer can ask the guest to leave the event and/or venue and will take appropriate action to enforce this right the producer reserves the right to abandon the performance with no recompense to the booker.

The venue management and/or producer retain the right to refuse admission.

Unauthorised sound, video and cinematic recordings of events are not allowed in any circumstances and such recordings will be confiscated and cancelled.

When the booker organises the venue:

When the booker has organised the venue please note secure dressing room facilities are required by the actors as close to the dining room as possible. Toilets and communal changing areas are not suitable for this purpose. Should a secure dressing room not be provided the producer has the right to abandon a performance and no refund will be made.

When the booker has organised the venue the actors should be provided at the bookers expense with refreshments (teas/coffees/soft drinks) during the event at the booker’s expense.

When the booker has arranged the venue and wishes the actors to dine with guests food of the same quality must be served to the actors at the bookers expense.

When the booker has arranged the venue and the actors are not dining with the guests food must be provided in actors dressing room.

Serving of notices:

Any notice which the booker may desire or be required to give to the producer hereafter shall be deemed to be duly given if sent by special delivery to the producer and any notice which the producer may desire to be required to give to the booker hereafter shall be deemed to have reached the party for whom it was intended at the time when in the ordinary course of post it should have been delivered, and in proving service by post it shall be sufficient to prove that the notice was addressed in the prescribed manner and was registered.

Special Provisions:

Murder Mystery Events Limited will not be held responsible for non appearance of artists due to events outside of it’s control including, but not limited to, inclemency, civil unrest, industrial action or any situation of force majeure.

The producer reserves the right to change any detail to the advised programme without notice. This will only be done in exceptional circumstances to ensure delivery of services contracted.

This agreement shall be null and void in the event of any public disaster, riots, civil disorder, Royal demise, epidemic, fire, Act of God, or any other accident or in the event of the producer not being available for performances due to the withdrawal or suspension of any licences or by reason of any unavoidable alteration or other work required to be done by the producer or by reasons of any strike or lock-out of any workmen, musicians, artists or staff which interferes with the working of the producer or on account of any cause outside the control of the producer and no compensation or other sum shall be payable to the booker in respect of any period during which the producer’s services are not available.

The producer reserves the right at any time by notice in writing served on the booker to terminate this agreement to supply services forthwith if the booker shall commit a material breach of any of the terms or conditions, shall be unable to pay his debts as they fall due or being a Company shall enter in liquidation or being an individual or partnership he or any partner shall commit an act of bankruptcy or enter into any competition with his creditors or suffer any distress or execution to be levied on its or his goods. Any such termination shall be without prejudice to any claim by the booker for damage arising from breach of this agreement.

Where the producer signs a contract issued by the booker in addition to this agreement all additional non-conflicting clauses contained therein shall be accepted as forming part of this agreement where there is a conflicting clause the clause in this agreement will be deemed the operable one unless otherwise agreed in writing by the producer.

Nothing herein contained shall be deemed to constitute a partnership between the parties

This agreement shall be governed by English Law and save as otherwise expressly proved in the agreement the parties agree to submit to the exclusive jurisdiction of the English Courts