PRIVACY POLICY

Murder Mystery Events Limited
85 Great Portland Street, London W1W 7LT
Email: info@murdermysteryevents.com
Phone: 033 3344 7797

We are committed to protecting your personal data.

This policy explains how we collect, use and protect your information.

1. Who We Are

We are the data controller responsible for your personal data.

2. Information We Collect

We may collect:

• Name
• Contact details
• Booking information
• Payment information
• Dietary or accessibility requirements
• Marketing preferences
• Website usage data (cookies)

3. How We Use Your Data

We use data to:

• Process bookings
• Deliver events
• Communicate with you
• Provide customer support
• Send marketing (where consented)
• Improve our services

4. Legal Basis

We rely on:

• Contract performance
• Legitimate interests
• Legal obligations
• Consent (for marketing)

5. Sharing Your Data

We may share data with:

• Event venues
• Payment processors
• CRM systems (e.g. Keap)
• Accounting providers
• IT and hosting providers

We only share necessary information.

6. International Transfers

Some suppliers may store data outside the UK/EEA.
We ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary, typically:

• Booking records: up to 7 years
• Marketing data: until you unsubscribe

8. Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Object to processing
• Withdraw consent
• Data portability

You may contact us anytime.

9. Marketing

You may unsubscribe at any time using the link in emails.

10. Cookies

We use cookies to improve website functionality and analytics.

A separate Cookie Policy is available on our website.

11. Complaints

You may contact us first.

You also have the right to complain to:

Information Commissioner’s Office
www.ico.org.uk